India continues its dominance with a 67% share in the global outsourcing market in 2018.
Today, India has become one of the top IT outsourcing destinations extending its services across the globe. In fact, outsourcing in India has become the first choice for companies planning to digitize their business.
The IT boom experienced by this country in the last two decades has led to unprecedented growth, making it the number one choice to shake hands with a software outsourcing company.
What the Experts have to say about India’s IT Outsourcing Growth?
Head of research at the NASSCOM (National Association of Software and Services Companies), Achyuta Ghosh said: “India is a unique example of the ‘big getting bigger’ in an extremely competitive landscape. Its IT-BPM exports have doubled in the last six years, driven by increasing focus of the industry in new drivers such as digital technologies, growth of an innovative start-up ecosystem, and adoption of multiple business models such as partnerships, collaboration, local presence and mergers, and acquisitions.”
According to him, the IT exports are expected to exceed $330 billion by 2019-20. He says “India is a global digital hub offering a plethora of opportunities and services.
There is a special focus on the latest technologies like Big Data, the Internet of Things (IoT), Cloud, Social Media, and Mobility. In addition, solutions are being developed that emphasize design, creativity, agility and customer experience”.
Why Companies Outsource to India?
A brilliant state of the art technologies combined with rich talent and impressive economic growth makes India one of the best outsourcing hubs.
The country not only accommodates skillful developers for hire, but also is very driven by great testers, software testing teams, support and maintenance professionals, and a lot of additional administrative support.
Here are the key factors that make outsourcing in India the right choice!
1. Talent Acquisition and Vast Pool of Professionals:
Being the world’s second highly populated country, India has a huge pool of young and technically sound trained professionals.
The abundance and easy availability of dedicated offshore developers makes India tick faster and better when it comes to offering a large and intricate solution in time.
Besides, it helps various countries to provide solutions in ranging value bracket which preferably suits their business needs. Moreover, virtual teams have a high potential to adopt new technologies and maturely grasp them to create better solutions.
They work on the latest technologies and advanced solutions which are otherwise challenging to apply. India leads the wagon of outsourcing as it practices technologies and stays up to date with the latest trends.
2. Outsourcing in India is Budget-Friendly:
The cost is the most decisive factor and perhaps the most enticing reason why other countries prefer outsourcing in India. The development cost in India is 30-35% lower as compared to the US and Europe.
Most of the offshore development centers in India offer their clients per hour or fixed monthly prices so that they can choose as per their convenience. By hiring Indian software developers, 65% of operational expenses can be saved, thereby increasing the company’s profit.
Do you think that’s vague? No worries, we will provide you an opportunity to see this difference yourself. Just use our outsourcing ROI calculator & evaluate the difference between the average expense of insourcing vs outsourcing.
Have you seen yourself, how much you can save annually by outsourcing IT services? Well, that’s just one benefit of outsourcing. By working on an optimized approach and cost-effective models, India helps you gain an edge over the competitors.
3. Reliability and High-Quality Standards:
Companies that provide outsourcing services in India provide high-quality work, meeting all the international standards.
The Indian outsourcing companies follow the best international standard practices, that includes:
- The Capability Maturing Model (CMM), that can access the capability of an organization’s processes to implement a project.
- The International Standard Organization (ISO 9000) that assures quality in design, development, production, and installation.
- Total Quality Management (TQM)
- Six Sigma Quality certification
- Customer Operations Performance Center (COPC) that guarantees to deliver quality software within the deadline.
- Over 75% of the world’s CMM Level 5 certified companies are in India. In fact, the highest number of ISO-9000 certified software companies are in India.
In short, the above standards & certification ensures that Indian software companies promise quality, having the potential to furnish various services perfectly.
4. Communication is the Key:
All in all, communication is the root of the beginning, maintaining and growing a positive relationship with the firm. Also, good communication guarantees expected results and resolved issues.
According to a survey, approximately 350 million people speak English in India. And India is the second-largest English speaking country in the world after the US.
According to a report by BBC, “India now claims to be the world’s second-largest English-speaking country. The most reliable estimate is around 10% of its population or 125 million people, second only to the US and expected to quadruple in the next decade.”
That’s why communication is no barrier, and the provider can stay in much with the client.
India prides its reliable communication which facilitates good band connectivity with the rest of the world, and for this reason, there are no connection hurdles.
5. Round the Clock Services:
Software outsourcing in India is a globally proven model because numerous companies have successfully delivered great results. In this fast track world, Indian remote teams have managed to comply with the demanding situations and manage tasks effectively.
Email services, chat support, audio-video conferencing made it possible to collaborate in an effective manner. Moreover, focusing on the client’s business, the professionals monitor the digital presence offering support as per convenience.
Some of the biggest companies that have dedicated offshore development centers in India.
6. Reduced Time-to-market
Additionally, outsourcing to India gives you an option to quickly time-to-market due to the advantages gained by time zone differences.
The 12-hour time difference between India and the USA provides companies with numerous opportunities for work to be completed earlier than expected, leading to greater efficiency, increased productivity and more time to focus on other crucial tasks.
The time zone difference makes India a great option for clients who wish to outsource various service-related options, such as 24X7 Customer Support and Helpdesk services, and software development services.
Also, the government of India has framed policies to obtain maximum benefit from IT outsourcing to India. From GDP growth, taxation, power, telecom, industrial parks, and special zones have been helpful in improving infrastructure as well as communications systems.
The government also offers its support to the IT industry by providing various tax-related and other benefits.
Top Market Trends in IT Outsourcing
1. Cloud Services – Cloud services are trying to shift businesses to the cloud. Gartner has surveyed that cloud is going to have an impact of $1Trillion on cloud services by 2020.
Cloud services have been in increased demand because of the need to store huge data with reduced costs. Outsourcing companies will have the option to provide cloud services to easily dedicate their business to the cloud.
2. Automation – Soon automation will be responsible for streamlining the daily monotonous tasks. A GSA report showed that 83 % of survey respondents believe that Robotic Process Automation will be one of the most important technologies of the decade, while 80% believe the same for Artificial Intelligence.
3. Progressive Web Apps – Web-based apps will be cherished and introduced by businesses from industries like banking, healthcare, and e-commerce. These apps deliver reliable performance that users have come to expect from any installed experience.
Related Post – Progressive Web Apps (The Key to Boost your Business Online)
4. Smart Software – The need and demand for connected devices have been increased and users want more of these kinds in making their life easy. The investment in smart software has increased and in some years trillions of dollars will be spent on it.
Different industry domains are now making use of IoT apps to automate their processes and in the coming years, its numbers will rise drastically.
Over the years, top Indian outsourcing companies have adapted to internal and external capabilities to offer best-in-class services. Also, the world is gradually realizing the fact that outsourcing to India over other countries is the best decision. In terms of capital, timezone, deliverables, skills, communication, technology, and the growing country that it is.
Another fact about outsourcing is that setting an offshore development center becomes very sorted when you have clarity regarding your project goals and dispositions. So, you can choose the best outsourcing company based on your requirements, cost, quality, time, and policies.
Words for the Wise:
Hire a team of dedicated offshore developers and not Individuals!
No matter what is the size, scope and requirements of your project, hire an offshore development team that will deliver the end-product before time. This is important for your business to choose a dedicated offshore development center because of the reliability and scalability that an ODC offers.
Did you Know?
Recently, Google has announced to embark its ‘Research & Development Centre’ in India. Hence, this move reflects the confidence of the tech-giant in Indian developers.
Moreover, innumerable multi-billion dollar companies are outsourcing in India; namely Cisco, Oracle, Hewlett Packard (HP), and the list is long.
Still Confused about Outsourcing in India?
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