Frequently Asked Question

There is no hidden cost or cancellation fee to stop working with our offshore team. All you have to do is just intimate us 30 days before ending the association with our team, so we can wind up things.

There is no such compulsion to sign an annual contract. You can hire developers on a monthly or quarterly or annual basis. It solely depends upon your requirements.

You can expect a response from our team within 24 hours. Whereas, the on-boarding process will depend upon the number of resources you need, but will not take more than one week.

Most of our clients are of different time zones but as an industry veteran, we have solved the puzzle of coordination with our international clients. Scheduling synchronized meetings, constantly communicating via messages or emails, including project management tools, and establishing a virtual workplace are some of the methods that we use to sustain the time gap.

Yes, we do. We are fully committed to meeting clients' requirements. We believe in delivering results, and client’s data security is our utmost priority, we are glad to sign the NDA.

When we look at the costs associated with hiring a developer, there are certain factors that determine or influence the overall cost -

• Tech stack - Specialized vs generalized because of difference between entry level cost, trainings, certifications & re-certifications, minimum educational qualification
• Demand & supply
• Experience level - In terms of. number of years and relevancy with client requirements
• Time duration - Of the engagement
• Team structure and size - Typically a team of varied skills are required
• Work timezone - The timezone the developers/team would work in
• Location - tier 1 vs tier 2 cities - Living costs
• Processes & Support System - Review, mentoring, tech audits, replacements, infrastructure, privacy, security
• Communication skills
• Visa readiness

Based on above parameters,

• Costs start for generalized skills

The resources generally work during business hours of Indian Standard Time which is between 4 AM to 1 PM GMT. But to build better coordination between the team and our clients, we create time overlapping work windows where you can discuss project updates, feedback, and plan of action for the coming weeks.

Once the work has started with the resource(s)/ team there is no refund/cancellation option since an investment is made internally in freeing up the resource from an existing opportunity for you and time has gone in doing the actual work for you. However we do have a very open replacment policy.

As long as the client want. It could be a minimum of one month or can extend for two months.

Yes, there is an annual price hike. The hike can be locked in advance when creating the agreement. Schedule a call with one of our consultants to gain complete knowledge.

Our cancellation policy consists of a considerable 30 days notice period.

Yes, if a client has a performance bonus or incentive policy in place, we absolutely consider it. You can schedule an appointment with one of our dedicated consultants for details.

Indeed, you can get in touch with us and we will provide you our list of resources along with their qualifications and expertise.

Yes, If you have hired a dedicated developer from us, we will take responsibility for providing the best performance output. We have a hierarchy so that every developer, junior or senior, has a senior mentor or peers who are always there to assist.

We offer the folloing service options to outsource:

• Development/coding (Web/Mobile/Softwares/AI and ML) for mid-level/seniorconsultants to architect level consultants
• Automation (using RPA or scripts like Python)
• QA (manual as well as automation)
• UI/UX
• DevOps
• Project Management/Scrum Master
• Business Analysis
• Digital Marketing
• Accounting
• Data Entry

"You can benefit with YTII by:

• Saving costs:
• Infrastructure/office space, software license, systems, test/development servers etc cost
• Cost of hiring your own employees (you need HR team, Managers to manage resources and their performance and assist them in technical challanges etc.
• Opportunity cost loss due to unavilabilty of resources (when resources are not available when you need them, they move on and you have no replacements, you have no back up resources if one resource underperforms etc
• Reducing risk: With an employee you can let go after a month or two. With outsourcing model you can hire resources for as long as you need
• Reduce Legal isues: Hiring employees requires insurance coverage, using only licensed softwares, payment for maternity leaves etc.
• Proffesional Advice/Recomemndations: Businesses know what they want but they do not the best way to achieve them. With a seasoned technology company you can be assured that you will always get the best recommendation and advise of not only the business logic, but also the best technology option.
• Focus on business operations: It allows businesses to focus on their business operations, while we take the responsibilty of everything It for you.

We have two resource hiring models:

• Hiring dedcated resource(s)/ team: In this you hire our own employees from us for as long as you need
• Hiring your own resources(s)/team via us for your business (Build Operate transfer): In this we hire resources for your company's payroll by involving you in the hiring process.

These resources do not belong to us, but we faciltate their hiring for you, providing them the initial infrastructure to work and then assist in transferring them to your office infrastructure locally. We also offer add on services such as accounting, company registraton in India, setting up office space, etc., as needed by you.

Yes, the typical process works as below:

• We understand the client's project and resource requirements and find the best resources internally based on that
• We share the CVs of multiple ressources with the client for their approval. In case the client does not approve the CVs, we share more based on their feedback.
• On client's approval we conduct online tests and video interviews with the client - there could be multiple rounds as well, depending on the client's preferred methodology of vetting resources. In case the resources do not qualify, we share new CVs with the client and on their approcal have those new resources take the online tests and video interviews again.
• On final selection we make the resource(s) available for the client

Yes. We follow a rigorous hiring process to ensure that the people we onboard are proficient in English and possess the right communication skills to work with international clients.

Yes, you can hire multiple resources from different tech stacks, profiles etc, from us as per your requirements

We carry out extensive background checks of their past employers to validate their history and verify their National ID cards.

We carry out extensive background checks of their past employers to validate their history and verify their National ID cards.

Once the project is started, we share the task summary with our clients weekly for 40 hours via a timesheet that will be available in our database. It defines work performed by developers and how many hours they have spent. We also allow clients to use their work tracking software in some cases.

Yes. Schedule a call with one of our consultants to understand in what circumstances it will work.

Yes, we can offer that. But we put security measures in place to prevent data leaks.

With every project, we align a technical lead to the team, who has access to the code base. In such an event, the tech lead steps in and arrange another resource to work on the project.

For technical issues, the client can reach out to Tech-lead. For quality issues, the client can reach out to the account manager. And if tech-lead is facing a problem, they can reach out to CTO.

We create extensive NDAs between the client, our company, and the development team working on the project to ensure complete protection of your IPs, project libraries, development code, and business logic at all times.

All our technical resources have completed a bacherlors or masters degree in their computer sciene field. Some hold additional certificatons also like in AWS cloud, Google Tensor flow, UIPath advanced developer etc. All our UI.UX designers have completes diplomas or bachelors degree in designing.

Our Chief Technology Officer defines the roadmap of our technical roadmap of our company which inclues adaptation of best practises, new technologies etc

Our development team carries out GIT repo backup daily of every task to prevent such scenarios. It ensures work is updated daily and protected in the GIT repository.

As far as best practices are concerned, it includes code structure, clean architecture, and domain-driven development.

We have a dedicated resource model in place; our developers conduct unit testing for quality checks. We also offer QA services on part-time or full-time-based client requirements.

Yes, if a client is dissatisfied with a particular team or developer, then we ensure timely replacement of resources.

You will be able to communicate with the resources using the following channels:

• Instant messaing via Skype/Gtalk chat etc.
• Scheduled meetings via Google Meets/Zoom Meetings/Goto meeting etc.
• Project Disucssion via Management tools like Jira, Basecamp, Slack etc.
• Email

Our time management system (TMS) tracks the work done by developers, the basis of which a weekly report is sent to all our clients. We use screen tracking software and have created reporting matrix where developers update their team leads on the daily status of the project, listing down the work they delivered. Besides this, the developers also submit their daily work on the git repository.

Yes, you will always have the option to extend the engagement period with the resource(s) before the current engagement ends.