What is an Offshore Development Center (ODC)?

Hire Developers

Table of Contents

The increased market volatility and the economic downturn have forced businesses to adopt stringent budget cuts and rethink their modus operandi to build resilient and flexible business models. Today enterprises are actively looking to move their software projects to Offshore Development Centers, so their in-house resources can focus entirely on their core business activities.  But before we dwell on why businesses worldwide opt for Offshore Development Centers, let us find out what they are.

What is an Offshore Development Center?

An Offshore Development Center is the extended IT/Development team built overseas to work on your software development project. This team is an extension of your IT team and helps you fast-track your project. Offshore Development Center is also known as – Offshore Software Development Center, Dedicated offshore Development Center, Offshore Delivery Center, Offshore IT Development Center, offshore development services, Offshore Team, and Offshoring.

A partner company in the offshore location offers this facility and assists in acquiring, mentoring & managing high-quality resources for best productivity.

How does an Offshore Development Center Function?

One can better explain the functioning of an Offshore Development Center through an example. Suppose you are a company based out of the USA, developing a software solution, and wish to reduce your time-to-market to gain the first mover’s advantage. Hiring an Offshore Development Center in countries with a lower cost of living could be your answer to achieving this goal without much cost implication. Offshore Development Center allows you to own a team of highly skilled software engineers and programmers overseas who dedicatedly work on your software development project. So, the offshore development company is responsible for infrastructure setup, resource management, mentoring, and training of the hired team.  By hiring an offshore team of highly-skilled developers and programmers on a contractual basis, you enjoy the benefits of owning talented resources without the commitment of long-term engagement, as you can easily dismantle the team once the project is over. In 2022, offshore development centers (ODCs) are becoming full-fledged business units operating overseas, owing to their benefits.

How is Offshore Development Center Different from Outsourcing?

On the surface, Offshore development and outsourcing may sound similar, but in reality, these are very different in their operating model.  Let’s find out how.

Criteria of Comparison Offshore Development Center Outsourcing Partner
Location
  • As the name suggests, offshore development centers are set up overseas.
  • It helps in product localization and creates a business extension of your company in a foreign market.
  • Outsourcing a project means delegating an IT project to another development company located within or outside your country.
  • It does not offer product localization or business extension.
Team
  • ODC works as a subsidiary of your business, where the teams act as an extension of your in-house development team
  • The support from ODC is not limited to project delivery. 
  • There is an open exchange of dialogues and feedback between the in-house and offshore teams. 
  • Dedicated resources work on one project
  • In outsourcing IT projects, the team working on the project works for the enterprise they were hired by and not you. 
  • Their support on work is limited to the project.
  • They work in silos, with little interaction with the in-house team.
  • Resources may be working on multiple projects.
Management
  • Team operation and management are under your control. You have full access to the project’s ongoing development.
  • Since offshore teams undergo proper brand training, they are more aligned with your company’s values, ethos, and work culture.
  • No conflict-of-interest results in seamless engagement between the two teams.
  •  You operate in a hybrid work model, enabling better collaboration between the in-house and offshore teams.
  • On-time delivery of quality work
  • Team operations and management are not under your direct control. Limited access to the ongoing development of the project.
  • The alignment of the outsourcing team is usually mismatched with your company’s values, ethos, and work culture.
  • There is a conflict of interest causing friction between both teams.
  • Siloed operations, leading to inconsistent collaboration between in-house and outsourcing teams.
  • Delays in project delivery and compromised quality of work.

As per Dun & Bradstreet’s Barometer of Global Outsourcing, 20 to 25% of outsourcing relationships fail within two years, and 50% fail within five, proving that ODC is a better option than outsourcing work.  

But is an offshore software development team better than an in-house development team? Let’s find out:

Offshore Development Center Vs. In-house Team- Which is Best for you?

When looking for a dedicated team for software development, companies usually opt for hiring either an offshore development team or an in-house team. But, the viability of both options depends on the nature of the project.  Read on to discover how.

Criteria of Comparison Offshore Development Team In-house Team
Definition
  • A software development team hired in an offshore location to help you speed up your project’s time to market is called an offshore development team.
  • Hiring resources to work from your office on your software development project is called an in-house team.
Resource Availability
  • While setting up an offshore team, you can choose the location that provides you with the required resources at the best price
  • When hiring in-house, you have to choose from available resources in the local market and at the price at which they are available.
Hiring Process
  • You select resources from the pre-verified talent pool of your offshore development company. 
  • The hiring process is as low as two weeks.
  • You need to connect with HR consultants and follow the lengthy process of hiring.
  • The hiring can take anywhere between 30-60 days.
Cost 
  • Cost of hiring is low
  • Cost of infrastructure is low to zero as your offshore development partner bears this cost.
  • Employee benefits like tax, gratuity, insurance, etc., are not applicable unless you choose the BOT model.
  • Cost of hiring is high
  • High cost of setting up and maintaining infrastructure
  • Employee costs like tax benefits, insurance, and gratuity is applicable. 
Work Engagement
  • You can choose to have a short-term or long-term engagement with ODC depending on your project requirement.
  • You always have a long-term engagement with an in-house team as they are employees working on your payroll
Scaling of the team
  • You can scale your team on-demand with an offshore development center as they offer you an existing pool of talent.
  • Scaling an in-house team means hiring new employees which is a lengthy process.
Communication
  • Since the offshore team is located in different nations and works at different timezone; communication can become a challenge.
  • You rarely face communication challenges with an in-house team.
Data Security 
  • Data security can become a challenge if your offshore partner doesn’t have enterprise-grade security.
  • Data security is not a challenge as the team operates on the company server and follows the security protocol laid by the firm.
Business Expansion
  • You can build the global presence of your business by creating offshore development centers
  • This helps improve brand image and entice investors to your business.
  • An in-house team doesn’t add to your global presence unless you have offices in different nations.

So, when compared, there is no correct answer to the question of which engagement model is a better in-house team or offshore team. It depends on the requirement of your project and business. This brings us to our next part; what purpose does an ODC serve for your business?

What is the Purpose of an Offshore Development Center?

An offshore team working on your software development project accelerates your business growth. 

  • It delivers high-quality project development at a lower cost of operation.
  • It speed-up the project’s time to market.
  • Helps expand business in new markets.
  • Enables on-demand scaling of teams.

With all these advantages, offshore development centers have emerged as winners over IT outsourcing.  But which businesses stand to get maximum benefits from an offshore development center?  Let us find out.

Who Needs an Offshore Development Center (ODC)?

Whether you are a startup, SMB, or large enterprise, choosing an offshore development center is always a viable option, especially when you seek benefits like

  • quick scaling of your team
  • short-term engagement
  • experts in different technology
  • quality output on a limited budget
  • global expansion

Read our blog- When To Set Up An Offshore Development Center – The Checklist to learn how offshore development center has become the most practical solution for businesses.

Today, businesses across industries like SAAS, manufacturing, and automation use offshore delivery centers for R&D, customer support, product development, team augmentation, etc. 

#Tip – If you are a start-up or SMB looking to scale your business quickly, an offshore software development center in India can help you achieve your goals without burning a hole in your pocket.

But hiring an ODC is not the same as outsourcing IT projects. Both solutions are quite different in their business model. Here is how:

Benefits of an Offshore Development Center

1. Cost-efficiency

Delivering high-quality projects without exceeding budget is software development companies’ most prominent challenge. Hiring offshore development services can reduce development costs by as much as 60%. Setting up an Offshore Development Center in a developing country like India helps businesses.

  • It is a major tech destination and ranks among the top 10 countries for offshore IT projects.
  • It offers a massive talent pool across technologies.
  • It has a lower cost of living, which results in lower labor and infrastructure costs.
  • It has favorable government policies towards the IT sector.

2. Specialized Skills 

Tech demand plays a critical role in the digital economy of a nation.  A nation with an affinity towards certain technologies is bound to have a higher supply of tech experts in these technologies and vice-versa. This creates an imbalance in the distribution of resources across the globe. An offshore development center helps balance the market by providing technology specialists that may not be available or are limited in your local geography.

3. On-demand Scaling and Tech Backup

While building a software product, enterprises hire specialists and uniquely skilled resources to create quality solutions. Losing a resource like this could adversely affect the timeline and quality of the solution.  An Offshore Development Centre aids in creating resource backups for your in-house teams. These backups are maintained at a much lower cost of ownership and can take over the responsibility of the project, ensuring zero downtime. This enhances your organization’s resilience and thereby helps mitigate risks.

4. Extended Hours of Work Coverage

An offshore team working across borders operating in a different time zone ensures that your project development continues even in your off-hours.  Your quality team can easily review the work completed this way with a feedback mechanism in place.  This way, companies ensure zero lag or delay in the project. Thereby fast-tracking the overall project development lifecycle.

5. Business Extension

Offshore development centers are a great way to expand your business presence and offerings overseas.  An ODC helps you create:

  • a physical business presence in an offshore market with minimal cost commitment.
  • allows localizing of your products and solutions to tap the potential customer base in new markets.
  • helps create brand affinity amongst local businesses.

7. Focus on Core Competencies

With an offshore development center in place, businesses can delegate their IT operations to the offshore team and focus resources and time on building their core competencies. By setting up an offshore development center, businesses can speed up their product’s time-to-market, providing them with a first movers advantage and edge over their competitors. Here is a quick graphical representation of the benefits of an Offshore Development Center: Starting an ODC can get tricky as there are certain challenges that you may face while you set up your offshore development center. Read on to discover the risks/challenges of setting up an ODC are?

Risks of Working with an Offshore Development Center

In today’s world of uncertainty, Offshore software development has proven to be a profitable choice for many enterprises. Though profitable, an ODC is not without its risks and challenges. But these challenges can easily be mitigated by onboarding a reliable offshore team.

Here are some challenges you may face while working with an offshore development team and their solutions:

Challenge 1: Mismatched Performance Expectations

The first risk you may face is mismatched performance expectations vs output reality. This can occur when the hired team is a misfit for your project. This challenge can be mitigated through a transparent hiring process, proper resource mentoring, and regular feedback.

Challenge 2: Project Management

Project management is another challenge one can face while working with remote teams.  This can be managed by creating SOPS, escalation matrix, work hierarchy, etc.

Challenge 3: Language Barriers

A common challenge a company can face when working with offshore teams is cultural barriers that can lead to miscommunication. This challenge can be easily managed by proper training of offshore and in-house teams about nuances of each other’s culture, tradition, and beliefs. 

Learn how to mitigate the top 8 challenges while working offshore development center here.

So, setting up an ODC has its benefits and risks, and businesses must carefully evaluate both while creating their offshore development center.

Offshore Software Development: Is the Benefit Worth the Risk?

Yes, when one compares the benefits of offshore development centers against the risks, one can see that hiring an offshore team for your software development project is viable and essential to counter the increasing volatility and uncertainty in the market.  How?

  • Having an offshore team saves on your hiring, infrastructure, and employee cost as all these are managed by your offshore development company.
  • You can easily scale up or scale down your team to meet your project requirement and budget.
  • With an available talent pool of pre-vetted programmers and coders, you can quickly onboard resources across different tech-stack.
  • The best of all is that you can create an ODC for short-term projects and once the project is completed the offshore team can be dismantled.

So, setting up an offshore development center is always a good idea, especially if you seek quality output and quick delivery at an economical price. 

Types of Offshore Development Center Models

Below are three engagement models to choose from when you plan to create an offshore service center.

1. Product Engineering

The Product Engineering model is an ODC model suited for businesses looking for an extension and support for their in-house team on ongoing projects. These could be the sole product development team with in-house Sales/Marketing and Management.

2. Build-to-scale

The build-to-scale model is an ODC model suited for businesses that wish to set up their business and an offshore team of experts in another country. These businesses have a growth mindset and have experienced success with small offshore groups.

3. Build-Operate-Transfer (BOT)

Build-Operate-Transfer is an ODC model suited for businesses that wish to create a full-fledged business operation in a foreign market under their brand name.  Here, the ODC service-providing company and the hiring company agree that the ownership of the set-up office and its employees would be transferred to the hiring company after a specific time frame.  Now that you know about the three models of the offshore development center, let us explore the process of creating successful ODCs.

Setting up an Offshore Development Center in 9 Easy Steps

Setting up an offshore team can become daunting if you don’t know how or where to start. But you need not worry; this section of our article will cover the step-by-step process of setting up an ODC.

  1. The first step is to define the Vision & Requirements of your Business and the scope of work for your project. 
  2. The next step in setting up an offshore development center is to choose the right location. Here location is not being referred to only as of the nation but the city and area where your offshore team will operate in the future.
  3. Choosing an offshore development company to navigate the challenges you may face while working with offshore teams from different backgrounds and ethnicities.
  4. The next step is to select your offshore software team on the basis of project requirements, technical expertise, years of experience, and soft skills.
  5. Create legal documentation with the assistance of legal advisors from both countries.
  6. Define the infrastructure requirements in terms of Systems to be used, Internet bandwidth, Communication channels and technologies, Server Backups, Management policies, Data security system, Data access & exchange protocols, and KT process. 
  7. Team training and mentoring are a must to ensure smooth interaction between your in-house and offshore teams. 
  8. To ensure the team works and delivers the project on time, you must define milestones with timelines for them to follow. 
  9. Establish scrum meetings to regularly update project progress, feedback, changes, and bottlenecks. 

These steps can help you successfully set up your offshore development center. But following these eight-step may not suffice; you must also ensure that you avoid mistakes while setting up your ODC.

Mistakes to Avoid while Setting up your Own ODC

An offshore software development center, one of the most profitable engagements for scaling your business, can very easily become a bane for your business if you fail to assess the critical factors. Here are some of the pitfalls your business can fall prey to if not careful:

  • Lack of long-term goals
  • Focusing only on resource cost
  • Ignoring the diversity of the workforce
  • Selecting the wrong offshore development partner for your ODC
  • Failing to set up the right communication tools and channels.

Read our blog: A Guide to Set Up an Offshore Development Center in India to explore how to successfully set up an offshore development center.

All these challenges can be navigated by partnering with a reliable offshore development company that will ensure your success by providing you with an offshore team that best fits your business. But to make your offshore journey smoother, here are some tips you much always keep in mind.

How to Set Up an Offshore Development Center: Useful Tips

  • Define your project’s vision and scope of work along with milestones.
  • Do thorough research on the technologies you need for your project basis which shortlist location.
  • Compare location on Geo-political scenario, Political stability, Cost-of-living, and Government policies on FDI, IP, and data protection.
  • Choose an offshore development company that has relevant experience in your industry, social proof, a large talent pool, and an international presence.
  • Clearly define roles and responsibilities and terms of engagement on the agreement.
  • Create scrum and work overlapping windows.

Managing an offshore team is as critical as building one; through this, you can derive 100% output from the offshore development center.

Best Practices to Maintain an Offshore Development Center

Setting up an offshore delivery center is just the beginning, the more critical aspect of an offshore development center is its management. It is only through effective management that you can ensure the success of your software development project. Here are some tips that can help:

  • #Tip 1- Establish a standardized method of communication
  • #Tip 2- Ensure documentation of all ongoing work
  • #Tip 3-Treat your offshore team as part of your business and not external entities
  • #Tip 4- Create regular scrum meetings to ensure you are always updated on ongoing work

Read our blog -’ 7 Tips To Manage Your Offshore Team Successfully, to gain insight on how you can ensure the success of your offshore development project through proper team management. 

Members of an Offshore Development Team

A successful ODC team has the right composition of expertise and experience. Though there is no hard and fast rule about the key roles in an ODC, usually, an offshore team has the following key members.

  • Account Manager – Accountable for managing client relationships and ensuring on-time delivery of high-quality projects.
  • Project Manager – Responsible for project planning, execution, and quality assessment at every project stage.
  • Designers and Developers 
  • The tech team looks into the design, installation, testing, and maintenance of software.
  • Test Engineers – Tech team that assesses integrity, quality, and functional and non-functional requirements.
  • Usability Engineers – A team that evaluates the usability and user-friendliness of the solution.
  • Graphic Designers – Experts who build visual concepts to showcase solutions’ USPs.
  • Content and Technical Writers – Team responsible for creating instructions and integration content for the software or website.

Selecting the right offshore team is the key to successful project execution. But how can you ensure that you choose the right one? Here is how- 

How to Choose the Right Offshore Development Company/Partner?

Setting up an offshore development center has its challenges and risks regarding management, communication, culture, legal compliance, government policies, and cybersecurity.  Businesses can avoid these challenges by gaining information on the country chosen for ODC and thorough vetting of offshore development companies Read on to find out how to vet offshore development companies/partners.

1. Interact with Leadership Team

One must interact with the leadership team before selecting an ODC service-providing team. Talking to the leadership will assess: 

  • How well does the organization know its business? What are their strength and weaknesses? 
  • Do they understand your brand requirement, and can they onboard the right talent for the project? 
  • How good are their communication skills, and how soon can they debrief your instructions?

Communication is a non-negotiable aspect of setting up an offshore business. Good communication, the right talent selection, and the right cultural fit ensure project success.

2. Experience, Reference, and Social Proof

While shortlisting an ODC team, you must find out:

  • How long have they been doing this business?
  • What kind of projects have they successfully delivered in the past?
  • How many industries have they served?
  • Who are their clients?
  • What are they saying about their business operation?
  • Have they received awards and accolades in the recent past from the industry? 

Finding answers to these questions would help you assess their industry, technology niche, and work quality. You will be able to make an informed decision. 

3. Transparent and Honest Communication

When an offer sounds too good to be true, you may want to drop it.  Developing a successful software product or solution requires-

  • Time and a skilled team conducting a granular assessment.
  • Multiple rounds of quality assessment.
  • Feedback and code inspection at various stages of development.

Though offshore teams are known to deliver premium quality work while meeting the deadline, anyone promising unrealistic delivery time has probably little to no idea about how software development works.

Why Choose Your Team in India?

Your Team in India (YTII) is an offshore development company that provides offshore software development services. We empower startups, SMEs, and large-scale enterprises to hire highly-skilled Indian software developers and build reliable software solutions. We believe in and practice committing right to our clients at Your Team in India. Pillars of our ODC services: 

  • Dedicated Team: We are committed to providing a dedicated offshore development team, irrespective of the size or duration of the project.
  • Dedicated Relationship Manager: We assign a dedicated relationship manager to your project who will closely monitor the team and ensure the delivery of quality work.
  • Data Security : NDA contracts are signed between the hired talent, you, and YTII to safeguard your solution Ips and build confidentiality of the ongoing project.
  • Focused Leadership Team and constant self-owner review and audit: The leadership team constantly reviews and provides feedback on ongoing projects.
  • Process framework: Well-formed, reliable, and robust processes framework and SOPs that clearly define the work hierarchy and ownership amongst the team to ensure seamless operations.
  • Mentoring of why : At YTII, we mentor every ODC team member on ‘why they are creating a product or solution?’ Knowing the ‘Why’ is crucial, as it becomes a self-checking mechanism for individual contributors. Knowing the purpose helps them evaluate their work and match it to the client’s expectations.
  • Agile mindset: Every developer is autonomous and self-sufficient and works with an agile mindset, delivering high-quality work.

Through these pillars of our offshore development services, we have helped businesses across the globe achieve their development goals. 

Success Story- GETTRX uses YTII’s Offshore Development Centre Services to scale its operations.

GETTRX, an emerging fintech start-up in the USA is able to improve its regulatory compliance with the help of the offshore development team. Not only are they able to reduce the fraud detection time by 90%, but they also reduce the TAT required for QA by 99%.

Read how GETTRX Achieved Higher Productivity and Business Conversion at Lower Operational Costs.

Ready to Start your Offshore Development Journey?

Setting up an offshore development center can help businesses achieve high-quality work at a much lower cost. But choosing a reliable ODC partner is critical to an ODC. With 12+ years of experience in delivering quality output, YTII can help you set up a robust and scalable offshore development center in India. Get in touch with us @ [email protected] To know how we YTII can assist you in building a thriving offshore development center in India.

FAQs Related to Offhshore Development Centers

What is an Offshore Development Company?

An offshore development company is an enterprise that helps businesses set up their offshore development centers overseas. An offshore development company takes ownership of the end-to-end management of your offshore center from hiring the right resources, setting up infrastructure, training & mentoring  the developers, and monitoring the performance of the entire team.

What are the Benefits of Offshore Software Development?

Offshoring software development projects can give your business access to technology experts that are not readily available in your local geography. It helps businesses reduce their overall operational costs while speeding -up their software development and product’s time-to-market. 

Where can I Find an Offshore Development Team?

You find a talented and certified team of Indian offshore developers by simply filling in the form. Our experts will reach out to understand your requirements and assist you in hiring the right offshore team for your project.

What is the Difference between an Onsite Team and an Offshore Team?

Onsite is when you hire a team to work from your office location whereas an offshore team is when the hired team works from a remote location.

How Much will I Save by Setting up an Offshore Development Center with YTII?

Setting up an offshore development center with Your team in India can save you:

  1. Up to 50% to 60% of wages that you pay in your country
  2. Approx $2500 to $5000 USD on PCs and software licenses
  3. Rental cost or the loss from rent if you use your own space 

Rewards & Recognition   :